I Day Speakers
Posted by RussellMontgomery on Jan. 6, 2025 / Subscribe 0
THANK YOU TO THE 2025 I-DAY SPEAKERS
Jeff Odom, Insurance Analyst/Instructor Agent Lawy & Ethics Update
Florida Association of Insurance Agents
Jeff Odom has been an Insurance Analyst and Instructor for the Florida Association of Insurance Agents for the past 20 years. Jeff’s duties at FAIA include writing, updating, and revising FAIA’s Florida Insurance Research Library. Jeff also writes and edits the Florida General Lines Study Manual. Along with writing, Jeff teaches both live and webinar classes. Topics include customer service, ethics, personal lines, insurance law, and licensing law.
Jeff graduated from Florida State University in 1988 and began his insurance career with an independent insurance agency.
Jackson Campbell, Esq Adjuster Law & Ethics Update
Attorney at Cole, Scott, & Kissane
Jackson T. Campbell is an Associate Attorney in the Jacksonville FL office handling general insurance defense litigation and complex coverage issues. His practice areas include automobile negligence, premise liability, wrongful death, and bad faith. He earned his Bachelor of Science in Economics from the University of South Florida in 2016 before completing his Juris Doctorate at Florida State University in 2022.
Prior to joining the CSK, Jackson worked for the Florida Department of Financial Services in the division of workers compensation. There he handled a variety of regulatory issues and participated in the Division of Administrative Hearings process.
Retired FBI Agent Keith Givens Current Trends in Fraud Including Cyber
[email protected] Fraud and AI
703-599-3300
This presentation will teach attendees about the latest and most successful fraud threats faced by businesses and individuals today! It will describe how fraudsters successfully commit these frauds and steal money and information/identities from unsuspecting victims and teach people how to avoid/minimize the chance of being robbed. Also, it will cover what to do if you or your business is robbed or victimized by information theft. Last, it will cover how Cyber Fraud and IA can impact your business and life. This course is a must attend for anyone wanting to protect themselves, their business and their loved ones from being defrauded or robbed!
Special Agent Givens has almost 30 years with FBI. He is a CISSP, CPA and CFE. Has worked extensively on both National Security matters, including 9/11, and Criminal matters. He oversaw a national counterintelligence program that identified and caught numerous spies. He was the Healthcare Fraud Coordinator for the FBI's Tampa Division, which covers Florida from Brevard County to Ft. Myers. He led the Middle District of Florida COVID Fraud Task force during the height of the Pandemic. Over his time with the FBI he has worked on Insurance Fraud, Corporate Fraud, Securities Fraud, Government fraud, Investment Fraud, Public Corruption and Civil Rights, Among other violations. He finished an assignment in Cyber Division in Washington DC prior to coming to Florida Where he investigated and fought fraud, including Business Email Compromise (BEC) and Cyber Fraud for the last seven years. He was a principal author of the FBI's national strategy on combatting BEC. He is an expert on Fraud prevention, including Cyber Fraud.
Gina Glasgow, Esq Tort Reform Update
Glasgow Law Firm
407-347-6464
Gina Glasgow is the founder of Glasgow Law Firm. She has extensive experience in handling first-party property, liability and insurance coverage matters. She handles all types of commercial and residential property insurance claims, including hurricane, wind, hail, water, plumbing, theft, fire, business personal property and business interruption. In addition, she has been involved in numerous SIU/fraud investigations and has been coverage or liability counsel in several types of liability actions.
Ms. Glasgow is a former NCAA Division I collegiate swimmer who graduated from Butler
University in 2002 and Indiana University Robert H. McKinney School of Law in 2005. She is
admitted to the state bars of Florida and Indiana (inactive in good standing) and is admitted to the U.S. District Courts for the Middle and Southern Districts of Florida.
J. Abraham (Abe) Hanze, AIC, PTC Condo/HOA Issues sessions for both agents and
Independent General Adjuster adjusters
760-826-9795
Abe Hanze is the outgoing president of the Orlando Claims Association and a general adjuster for Sedwick. He handles complex, large-loss and multi-building HOA and Condo property claims for a diverse range of clients, from self-admitted domestic carriers and Lloyds syndicates to self-insured entities and Risk Managers. He applies his in-depth knowledge of the claims process, policy coverage, repair and replacement methodologies, dispute resolution and settlement negotiations to deliver high-quality services and ensures client and claimant satisfaction. In his “spare” time between that and his growing family, he also gives dynamic, interesting presentations.
Katherine Howington, CFM, ANFI The Case for Flood – Agent session
Business Development Executive with AON
832-800-7001
Dubbed “The Flood Queen”, Katherine is a flood insurance professional of over 20 years and her passion is using her experience to help educate and protect others. Her experience includes business development, fostering partnerships, flood training, and providing insurance agents the tools they need to retain and protect their customers. She currently holds her ANFI (Associate National Flood Insurance) and CFM (Certified Floodplain Manager) designations.
Capt Paul Paterson Arson Investigations and Red Flags
Bureau of Fire, Arson, Explosives Investigations
386-323-0940
[email protected]
Paul Paterson began his law enforcement career in 1995 as a Patrol Officer and Volunteer Firefighter with the City of Wildwood. In December of 1998, he joined the Florida Division of Alcoholic Beverages and Tobacco as a special agent. In the spring of 2002, Paul joined the Division of Investigative and Forensic Services as a Detective in the Bureau of Fire, Arson, and Explosives Investigation. He also took on the extra assigned duties of becoming an ADC K9 handler for 6 years as well as acting as a High Liability Instructor. He was promoted to Lieutenant of the Daytona Beach Field Office in January of 2014. He was recently promoted to Captain of the Bureau.
Brian Stokes, Esq Prosecuting Insurance Fraud
Assistant State Attorney for the & “White Collar” Crime
9th Judicial Circuit of Florida
Brian Stokes is currently an assistant state attorney for the Ninth Judicial Circuit of
Florida in the office's economic crimes unit. Prior to that he spent 38 years as a
defense attorney representing insurance carriers and their insureds, trucking and
logistic companies and other commercial establishments. He was admitted to The
Florida Bar in 1984. In 2004 he became Board Certified in Civil Trial Law. He
obtained his undergraduate degree from the University of Central Florida and his law
degree from the University of Florida. When not working he enjoys spending time
with his family and riding his bicycle.
Patrick Wraight, CPCU, ITP, CIC, CRM, CISR, AU, AINS Uses of Artificial
Director, Insurance Journal’s Academy of Insurance Intelligence in Insurance
619-340-6371
Patrick leads the charge at Insurance Journal’s Academy of Insurance, where he brings together his deep industry know-how and love for teaching. He kicked off his insurance career as a commercial underwriter for an MGA, focusing on niche markets like fire departments, ambulance companies, and home medical equipment dealers. It didn't take long for him to discover his knack for educating others, and soon he was designing and rolling out a new underwriter training program.
He then took his talents to one of Florida’s largest property insurers, where he grew from an underwriter trainer to a learning consultant. In this role, Patrick enjoyed the challenge of developing custom training solutions and helping clients solve their unique learning puzzles.
Patrick has written numerous articles for Insurance Journal and My New Markets and is the co-author of Risk-Proof Your Business - The Complete Guide to Smart Insurance Choices. As a sought-after speaker, he’s shared his insights multiple times at In2Risk and at various insurance industry events nationwide. He is a collector of industry designations, including CPCU, ITP, CIC, CRM, CISR, AU, and AINS—an alphabet soup that highlights his dedication to lifelong learning.
When he's not immersed in the world of insurance, Patrick loves hitting the road with his bride, spending time with his family, and helping his adult sons navigate the rollercoaster ride of adulthood.
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